Privacy Policy

This policy applies to all information collected or submitted on and through A2 Tech Inc.’s secure encryption platform and lockfone.com

100% Transparency

It is our modus operandi to be clear about what data we can protect for you and what cannot be secured. A2 Tech believes that our users are aware of how and what law enforcement officials request of A2 Tech. More importantly, we feel its necessary for both users and law enforcement officials to understand how A2 Tech Inc. responds to such requests for user data. 

Ultimately, Your device is Your responsibility.  If your device is lost, stolen, or compromised, please contact admin@lockfone.com to immediately suspend your account from further use.  A2 Tech reserves the right to suspend your account at our sole discretion if we suspect that your account has been compromised or account is being used illicitly.

What Information We Collect

We only gather basic information necessary to provide and maintain our services to You. Our platform is devoted to upholding user privacy and we strive to lead the industry in collecting the least amount of information necessary amongst companies devoted to privacy and secure communications.  A2 Tech follows industry best practices for privacy preservation companies by retaining limited information about our users only necessary to support our core business services. 

Data Encryption Keys 

A2 Tech does not hold or have access to the data keys used to encrypt our users private transmissions.  Our secure communications platform relies on “peer-to-peer” data encryption to deliver industry leading private data transmissions. A2 Tech does not have access to encryption keys, users do. Therefore, data, texts, videos, voice communications, or shared files are encrypted from your device to another A2 Tech subscriber.  The reality is that we cannot access your encryption keys, which means we cannot disclose your communications to any third party requests.  

This does not mean that all data is beyond the reach of legitimate law enforcement demands.  There is certain data that we store that is essential to providing services to you.  The following information is retained and necessary for us to provide services to you:

User inputted phone-number

User contact email address

Also, our Credit Card processor, PayPal, holds the customer credit card data; we do not. We have arranged it this way for greater customer security.

Compliance with the Law

A2 Tech is and will continue to make all efforts to remain compliant with current legal frameworks and US law (the Communications Assistance for Law Enforcement Act, CALEA) makes it clear that communications service providers can deliver products to their users that employ encryption to protect their communications without having the ability to decrypt those communications. Simply, this means that the current legal framework does not require us to have or create any method of decrypting your secure communications.

Given the nature of our services, it is necessary to understand that certain individuals may use our services to conduct illicit activities.  Any illicit activities conducted on or through our services are strongly discouraged by A2 Tech.  In the event a user uses our system to do something bad, it is inevitable that various law enforcement officials will demand that we disclose existing subscriber data, and that we preserve data that we normally would not store.  . To the extent necessary, we will comply with valid legal requests for the limited information on users that we store.  There should be no doubt that A2 Tech Inc. when legally obligated to do so, will produce the limited information on users that we possess and described above.  We will duly review all legal requests to ensure their validity.  In accordance with best privacy practices and directives adhered to by similar companies, to the extent legally permissible, we will attempt to notify the user in order to allow him or her an opportunity to object to any such disclosure.

It is our belief it is in public interest for absolute transparency with respect to level and detail of law enforcement demands for subscriber data.  We will therefore post aggregate reports online that detail the number of requests we have received, from whom, and how many customers were affected, intermittently and at our sole discretion.

Terms & Conditions

A2 Tech, Inc. Terms and Conditions (“Terms”).
Please carefully review these Terms and Conditions (“Terms”, “Terms and Conditions”) prior to using the Lockfone Application.
Welcome to the A2 Tech, Inc. (“Lockfone”), “we” or “us” website, lockfone.com (the “Site”) and A2 TECH’s secure communication applications (those applications together with the Site, the “Service”).  The Service as a whole and all worldwide rights, titles, and interest in and to the Service are owned by A2 Tech, Inc.

By accessing or using the Service, or entering into a subscription agreement with A2 TECH for the services it provides (the “Agreement”) you agree to be bound by these Terms. If you do not agree with any part of the Terms then you may not access the Service.  

The pricing and subscription terms you have chosen are incorporated into this Agreement. If you have a question about the Services or any part of this agreement or have an idea to improve our service, please submit a request to us via email at admin@lockfone.com 

This Agreement is effective upon your Agreement to these Terms and payment of the subscription fee. 

A2 TECH Accounts

A2 Tech Inc. (‘A2 Tech’) provides a suite of encrypted secure communication applications. 

To use the Service you must register using a valid phone number. You must provide information that is accurate, complete, and current at all times.  Failure to do so constitutes a breach of the Terms, which may result in immediate termination or temporary suspension of your account on our Service.

Please use the Service responsibly.  We mean that you are responsible for protecting your device and for any activities or actions that take place under your account.

You agree to not transfer your Service to a third party.  You must notify us immediately upon becoming aware of any breach of security or unauthorized access to your device or account.

You may not use a Phone Number that is not yours or that is not lawfully available for use or that is subject to any rights of another person or entity other than you without appropriate authorization.

A2 reserves the right to refuse the registration of or cancel a user in its sole discretion.  You shall not use another A2 TECH member’s account without such other user’s express permission where legally permissible.  

By subscribing to or using the Service you agree that your use will not be used for nay purpose that is prohibited by these Term.  You are solely responsible for your activity in connection with the Service and shall abide any and all applicable local, state, national and international laws and regulations.

Specifically, You SHALL not: (i) bypass any measures A2 Tech may put in place to prevent or restrict access to the Service; (ii) interfere or cause to interfere any disruption of the Service; (iii) disrupt or strain (as determined in A2 Tech’s sole discretion) the A2 TECH infrastructure; (iv) decipher, decompile, disassemble, reverse engineer or otherwise attempt to derive any source code, access, algorithms or ideas underlying the Services; (v) spam the Services.

The Services

The Services A2 TECH provides to you under this Agreement may include: 1) Lockfone; 2) Lockfone Pro. With Lockfone Pro, in addition to the features of Lockfone, users also get peer to peer encrypted video calling, conference calling and file sharing such as documents and pictures. For detailed information about the services, refer to http://www.lockfone.com

By entering into subscription agreement you have a limited, non-exclusive and non-transferable subscription with the right to download and use the Lockfone or Lockfone Pro encrypted communications services (the ‘Services’). You may use the Services as long as you have paid the applicable fees. The fees are non-refundable, except as set forth later in this Agreement.

Customer Support

The A2 TECH website has all of the details you will need to access A2 Tech’s customer support such as Frequently Asked Questions, email address of support and links to social media pages.  

Some Other Rights And Limitations.

A2 TECH’s Services comprise of secure encryption technology that is or may be specifically controlled for export by the United States government. You may not export, or otherwise transfer the Services to or into Cuba, Iraq, Iran, North Korea, Sudan or Syria or a resident of those countries or to any person on the Specially Designated Nationals List (“SDN”) maintained by the United States Treasury or the Table of Denial Orders or Entity List maintained by the United States Department of Commerce. The SDN can be found at http://www.treasury.gov/resource-center/sanctions/SDN-List. The Denied Persons List can be found at www.bis.doc.gov/dpl.

You also may not, and you agree to not, knowingly export or transfer the Services to anyone outside of the United States without first obtaining a proper license and satisfying all requirements of International Traffic in Arms Regulations and the Export Administration Act. It is your responsibility to comply with foreign laws and regulations on encryption import, export or use.

By subscribing to the Services and using the Services and/or any application, you are certifying to A2 TECH that you are eligible to receive products exported from the United States, without any restrictions.

You have no ownership rights to your A2 TECH phone number or other identifier provisioned by A2 TECH.   You agree that we reserve the right to change your phone number or other identifier at any time without prior notice to you and may suspend your services at our sole discretion.

Customer Privacy

We will attempt to reasonably take all measures we can to protect the confidentiality of all your Lockfone transmissions and your customer information. 

We promise that your communications to others within the Lockfone platform (that is, member to member) cannot be decrypted by anyone other than those with whom you choose to communicate. 

Your Lockfone communications are fully encrypted and A2 TECH does not possess the keys necessary for decryption.  That being said, you agree not to use the Services for any illicit activities.  In the event you do use our Services to do bad things (e.g. commit a crime), there exists a possibility that law enforcement officials may send us a subpoena for records, and we will fulfill our obligations as required by any applicable laws. 

We assure you that we will take all legally permissible steps to protect the privacy of your transmissions.  To the extent it is legally possible, we will provide transparency regarding any requests by law enforcement officials for information including among other things, the nature of such demands, the nature of the information provided, and the number of users impacted by such demand.  In line with the best privacy practices followed by our peers, when possible and legally permissible, we will notify users of such requests in order to allow the user an opportunity to object to any disclosure of information.  We will provide complete transparency to the extent legally permissible.  

We will not to commercialize your personal information. We won’t use your information or communications for marketing purposes and we won’t provide it to anyone else for marketing. We won’t sell your personal information or anything about your use of our services. A2 TECH is in business to provide you with world class encrypted communication services focused on security, simplicity and service, not to monetize your information.

If you have any question, concerns or comments about the privacy of your communications and other information, or if you have thoughts about how we can do better, please send us an email at admin@lockfone.com

Limited Warranty.

A2 TECH warrants that the Services will perform substantially as described in our website and in any written materials provided by Lockfone. Because we cannot foresee how you may be using our services or what might happen if there is a problem with the Services, A2 Tech’s only obligation under this limited warranty is to use its best reasonable efforts to solve any problems you may encounter with the Services. If the Services do not perform as you expected, you have the right to terminate this Agreement.  No refunds will be provided to Customers who terminate this Agreement.  If Services are suspended for an unreasonably long amount of time and / or for any reason beyond our control, we may credit you in the form of an extension of your subscription.  Such extension of your subscription shall correspond to the exact time in which the Services were unavailable.

Lockfone’s Services are dependent on your connection to a data or voice network and your Services may therefore cease to function, may experience latency or may not function properly if there is a power failure or other failure; state-sponsored or other entity’s denial of the Services whether official or otherwise; or delay in the underlying data or voice network.

A2 TECH MAKES NO OTHER WARRANTY, EXPRESS OR IMPLIED, WITH RESPECT TO THE SERVICES AND ALL OTHER WARRANTIES, EXPRESS OR IMPLIED, ARE DISCLAIMED, INCLUDING THE IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. YOU AGREE THAT LOCKFONE’S LIABILITY TO YOU IN CONNECTION WITH THE SERVICES OR THIS AGREEMENT IS LIMITED TO THE AMOUNTS YOU ACTUALLY PAID TO A2 TECH UNDER THIS AGREEMENT. A2 TECH IS NOT LIABLE TO YOU FOR ANY OTHER DAMAGES OF ANY KIND, INCLUDING CONSEQUENTIAL, PUNITIVE, EXEMPLARY OR INDIRECT DAMAGES.

Limitation of Liability

IN NO EVENT SHALL A2 TECH INC., NOR ITS DIRECTORS, EMPLOYEES, AGENTS, AFFILIATES, SUPPLIERS, OR PARTNERS, BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL OR PUNITIVE DAMAGES, INCLUDING WITHOUT LIMITATION, LOSS OF PROFITS, DATA, USE, GOODWILL, OTHER INTANGIBLE LOSSES, RESULTING FROM (i) YOUR ACCCESS TO OR USE OF OR INABILITY TO ACCESS OR USE THE SERVICE; (II) ANY CONDUCT OR CONTENT OF ANY THIRD PARTY ON THE SERVICE; (III) ANY CONTENT OBTAINED FROM THE SERVICE; AND (IV) UNAUTHORIZED ACCESS, USE OR ALTERATION OF YOUR TRANSMISSIONS OR CONTENT, WHETHER BASED WARRANTY, CONTRACT, TORT (INCLUDING NEGLIGENCE) OR ANY OTHER LEGAL THEORY, WHETEHR OR NOT WE HAVE BEEN INFORMED OF THE POSSIBILITY OF SUCH DAMAGE, AND EVEN IF A REMEDY SET FORTH HEREIN IS FOUND TO HAVE FAILED OF ITS ESSENTIAL PURPOSE.

Disclaimer

YOUR USE OF THE SERVICE IS AT YOUR SOLE RISK. THE SERVICE IS PROVIDED ON AN “AS IS” AND “AS AVAILABLE” BASIS. THE SERIVCE IS PROVIDED WITHOUT WARRANTIES OF ANY KIND, WHETHER EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, NON-INFRINGEMENT OR COURSE OF PERFOMANCE.

A2 Tech Inc., ITS SUBSIDIARIES, AFFILIATES, AND ITS LICENSORS DO NOT WARRANT THAT A) THE SERVICE WILL FUNCTION UNINTERRUPTED, SECURE OR AVAILABLE AT ANY PARTICULAR TIME OR LOCATION; B) ANY ERRORS OR DEFECTS WILL BE CORRECTED; C) THE SERVICE IS FREE OF VIRUSES OR OTHER HARMFUL COMPONENTS; OR D) THE RESULTS OF USING THE SERVICE WILL MEET YOUR REQUIREMENTS.

Termination

When you sign up for the Services, You are pre-paying for a subscription period that is non-refundable. If you have purchased a 365-day (12-month) subscription, you can terminate this Agreement at any time by providing us written notice of your intent to cancel. The effective date of your termination will be ten (10) days after we receive written notice of your termination of the Services. In no event will A2 TECH refund any pro rate portion of any prepaid subscription fees following the effective date of termination.

All provisions of the Terms which by their nature should survive termination shall survive termination, including, without limitation, ownership provisions, warranty disclaimers, indemnity and limitations of liability.

Governing Law

This Agreement is governed by and enforced according to the laws of the State of Delaware notwithstanding any choice of law principles that might otherwise apply. 

Our failure to enforce any right under these Terms shall not be construed as a waiver of any such right. You shall not assign this Agreement without our prior written consent. This Agreement can only be modified by another written agreement that you and A2 TECH both sign. This Agreement is the entire agreement between you and A2 Tech, and there are no other written or implied agreements between us. If for some reason any part of this Agreement is deemed to be void or unenforceable, the rest of the Agreement will remain in effect.

Disputes

Any dispute that we cannot resolve amciably will be settled through a final and binding arbitration proceeding conducted in accordance with the rules of JAMS, and judgment on the award rendered by the arbitrator or arbitrators may be entered in any court having jurisdiction. Any arbitration will be held in Delaware, or some other place that is mutually agreed upon by the parties. Within fifteen (15) days after the arbitration is started, each party will select one person to act as arbitrator, and the two arbitrators so selected shall select a third arbitrator within ten (10) days of their appointment. Each party will bear its own costs and expenses and an equal share of the arbitrators’ expenses and the administrative fees of arbitration.

How to Reach Us

If you have any questions about your Agreement with A2 TECH or these terms and conditions, please contact us by email at admin@lockfone.comWhere written notice is required, you may email the notice to admin@lockfone.com or send it by regular mail to:  A2 Tech Inc,9 East Loockerman Street, Suite 3A, Dover, DE 19901 USA